Shipping Policy
Thank you for choosing Kitchen Haven! Below is our shipping policy outlining how we handle orders of kitchen items within Pakistan with an estimated shipping time of 14 days.
1. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Method and Time
We offer standard shipping within Pakistan:
- Domestic: Estimated delivery within 7 days.
Please note that this is an estimated delivery time and actual delivery may vary due to factors beyond our control such as weather delays and local postal service efficiency.
3. Shipping Costs
Shipping costs are calculated at checkout based on the weight and dimensions of your order. We strive to offer competitive shipping rates while ensuring your items are delivered safely and promptly.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment using the provided tracking number on our website or the courier’s website.
5. Shipping Restrictions
At this time, we do not ship to P.O. boxes. Please provide a physical address for delivery.
6. Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, changes or cancellations may not be possible.
7. Lost or Damaged Shipments
Kitchen Haven is not liable for any lost, stolen, or damaged shipments. If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately so we can assist you in resolving the issue with the shipping carrier.
8. Contact Us
If you have any questions about our shipping policy or need further assistance, please contact our customer service team at 03275512593. We are here to help!